ISO 20000 Certification is aimed chiefly at assisting organisations in establishing an effective ITSMS. This framework assures that all the services provided in the IT industry are relevant to the business needs to improve on the reliability as well as the performance.
Advantages of ISO/IEC 20000 Certification
This certification:
Makes IT services more organised and efficient.
Helps catch and fix problems before they become expensive.
Shows customers the company takes IT quality seriously.
Saves money through better-planned processes
Makes winning new business contracts easier.
Reduces interruptions to IT services and keeps them operating properly.
Following this standard, an organization can provide proof that the organization adheres to the various regulations governing the industry, thus reducing risks.
Getting ISO 20000 Certification
Everything starts with a good look at current IT practices. Companies need to spot what's working and what needs fixing. This first step helps create a clear plan of action.
Next comes the planning phase, where companies set their budget and timeline. This is when organisations pick their certification body and build their project team. Having the right people involved from the start makes everything smoother.
Documentation is a crucial step that many find challenging. Companies need to write down their policies and processes clearly. This includes creating staff handbooks and setting up proper record-keeping. Good documentation proves that everyone knows what they're doing.
The implementation phase is where things really start happening. Staff get trained on new processes, and everything gets recorded properly. This step shows if the new systems actually work in real situations. Regular checks help catch and fix any problems early.
Before the official audit, companies do their own internal checks. This helps find and fix any issues before the external auditors arrive. It's like a practice run that helps everyone feel more confident. The certification audit comes next, where external experts check everything thoroughly.
After getting certified, the work continues. Companies need to keep following the standards and look for ways to improve. Yearly checks make sure everything stays on track. The whole process usually takes about 4-6 months, but it's worth it for better IT services.
Universal ISO is a leading certification body helping UK organisations achieve ISO/IEC 20000 certification. We offer expert guidance throughout the certification process with experienced auditors and consultants. The comprehensive support services we provide include gap analysis, documentation review, and training programs.
Our certification results are 100%; services are tailored to meet every client’s individual needs.
